Privacy Policy

Last updated: June 9, 2026

Overview

RefundTaxBack is operated by Radom UG. The app helps Shopify merchants audit historical partial refunds for estimated sales-tax over-remittance. The app is read-only and does not change orders, refunds, customers, tax settings, or store configuration.

Data We Process

The app processes the shop domain, Shopify OAuth/session information, order and refund tax data available through the approved read_orders scope, generated report rows, export activity, and Shopify billing status needed to provide the service.

How We Use Data

We use this data to authenticate the merchant, run the refund tax audit, show estimated recovery results, generate CSV and PDF evidence exports, operate billing through Shopify, prevent abuse, and respond to support requests.

Storage and Retention

Shopify session data is stored securely for app authentication. Audit results are generated from merchant store data available through the installed app scopes. We retain operational data only as long as needed to provide and support the app, unless a longer period is required by law.

Sharing

We do not sell merchant data. We use Shopify APIs and infrastructure providers needed to host and operate the app. App subscription billing is handled through Shopify Billing.

Merchant Choices

Merchants can uninstall the app from Shopify Admin at any time. To ask about data access, correction, or deletion, contact support@konverter-pro.de.

Contact

For privacy questions, email support@konverter-pro.de.